1. REFUND & RETURN POLICY

Last updated: September 30, 2026

We want you to feel confident ordering from Kinadra. This Refund and Return Policy explains how returns, exchanges, damaged items, and refunds are handled.

Kinadra is operated by herReserve LLC.

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in substantially the same condition in which you received it, unworn or unused, with any original tags, accessories, manuals, and packaging included. You will also need your receipt or other proof of purchase.

To request a return, contact us at:

cakeforbreakfastconsulting@gmail.com

Please do not send a product back before contacting us and receiving return instructions.

Approved returns should be sent to:

Kinadra / herReserve LLC
2537 Benvenue Avenue
Berkeley, California, United States

If your return is accepted, we will provide instructions explaining how and where to send your package and, where applicable, a return shipping label.

Items returned without first requesting and receiving return authorization may not be accepted.

For any questions regarding a return, contact us at cakeforbreakfastconsulting@gmail.com.

Damaged, Defective, or Incorrect Items

Please inspect your order after receiving it.

If your product arrives defective, damaged, or different from what you ordered, contact us as soon as possible at cakeforbreakfastconsulting@gmail.com.

Please include your order number and, when possible, photographs or other information showing the issue so that we can evaluate the problem and make it right.

Exceptions and Non-Returnable Items

Certain products may not be eligible for return, including:

• Products that have been used beyond what is reasonably necessary to inspect them
• Products damaged after delivery through misuse, neglect, alteration, or improper handling
• Personalized or custom-made products
• Gift cards
• Items designated as final sale, except where applicable law requires otherwise
• Products that cannot safely or hygienically be resold once opened or used, where permitted by law

If you are unsure whether your item is eligible for return, contact us before sending it back.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

Exchanges

The fastest way to receive a different product is generally to return the product you currently have and, once the return is accepted, place a separate order for the replacement product.

If your item was defective, damaged, or incorrect, contact us before placing another order.

European Union 14-Day Right of Withdrawal

If applicable consumer law in the European Union gives you a statutory right of withdrawal, you may cancel an eligible online purchase within 14 days without providing a reason.

Products generally must be returned in the condition in which they were received, subject to any rights you have under applicable law.

Certain exceptions to the right of withdrawal may apply depending on the type of product purchased.

This statutory right is separate from our voluntary 30-day return policy and does not reduce any rights available to you under applicable law.

EU rules generally provide consumers purchasing goods online with a 14-day withdrawal period, subject to specified exceptions. European Commission

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method, unless otherwise required by law.

Please allow up to 10 business days after approval for us to process the refund. Your bank, credit card issuer, or payment provider may require additional time before the refund appears in your account.

If more than 15 business days have passed since we approved your refund and you have not received it, contact:

cakeforbreakfastconsulting@gmail.com